Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services
Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
TrustPort PC Security Firewall Update
In recent days, an update to the Windows XP and Windows Vista operating systems has been released. In connection with this, users of TrustPort PC Security have encountered repeated firewall query to allow or block the one and the same process. Therefore, TrustPort now rolls out an update package to TrustPort PC Security and recommends its installation to all users. The update package is available in the Download section. We apologize to our customers for this complication.