Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services
Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
Noticeboard
16.01.2012 - TrustPort Security Elements with upgraded central management console
21.11.2011 - New video tutorials available
30.09.2010 - Upgrade to the TrustPort 2011 product line
Manuals
TrustPort Antivirus - TrustPort Internet Security - TrustPort Total Protection
TrustPort USB Antivirus - TrustPort eSign Pro
TrustPort Net Gateway and TrustPort WebFilter - TrustPort Management
Recovery Boot Disk BartPE - Recovery Boot Disk WindowsPE
Existing customers
Support for users who have a valid TrustPort license. A valid product serial number is required to enter.
- Installation & product configuration
- License renewal
- Troubleshooting
New customers
Support for users who are considering purchasing a TrustPort product.
- Product information
- Price calculation
- Product purchase