Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services

Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
Grayware
If an application is classified as annoying or behaves in annoying or undesirable fashion yet isn’t considered to be as dangerous, serious, or troublesome as malware, it is called grayware or greyware. Typically, grayware can encompass all of the following: Adware, access tools, dialers, joke programs, remote access tools, and spyware.