Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services

Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
Symmetric cryptography
Symmetric cryptography is a method of data encryption, which uses the same key for coding and decoding messages and also uses encryption algorithms such as 3DES, AEC, BlowFish, and RC4.
The advantage of this method is its speed of encryption and decryption of data. The disadvantage is the need for the safe delivery of the encryption key to the other side which is meant to be decrypting the data.