Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services
Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
How can I switch from a trial version to a fully licensed version?
In order to switch from the thirty-day trial version to a fully licensed version, you must purchase a valid license. TrustPort Antivirus, TrustPort internet Security, TrustPort Total Protection and TrustPort USB Antivirus licenses for 1, 3 and 6 computers can be purchased online through our eStore or through any of our partners. For other products or for larger volume of licenses 10+, contact one of our partners or place an online order.
You can register the software once you have received the activation code or a license key. In case of TrustPort Antivirus, TrustPort internet Security, TrustPort Total Protection and TrustPort USB Antivirus, double-click on TrustPort Centre icon in the system tray. Select License keys item from the left menu, and click Register button, then follow the wizard instructions.