Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

Technical FAQ

Product installation

Product registration

TrustPort Antivirus

TrustPort Total Protection

TrustPort Total Protection, Module Antivirus

TrustPort Total Protection, Module Personal Firewall

TrustPort Total Protection, Module Data Shredder

TrustPort Total Protection, Module eSign

TrustPort USB Antivirus

TrustPort Management

No answer to your question?

If you have not found the information you need, please submit your question or search the knowledgebase in our helpdesk system.


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