TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services
Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: firstname.lastname@example.org
Technical support: email@example.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
TrustPort a. s.
612 00 Brno, Czech Republic
Can I shred even files that have already been deleted?
Yes, it is possible to shred deleted files. If the files are still in the Recycle Bin, click the TrustPort Center icon in the system tray, select DataShredder > Wipe Now. Make sure the Recycle Bin checkbox is on, then click the Wipe Now button.
If the files deleted are not in the Recycle Bin any more, right-click on the drive icon, and select TrustPort DataShredder > Shred free space.