Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services
Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
How can I shred multiple files at once using TrustPort DataShredder?
Select the files you want to shred. Right-click and select TrustPort DataShredder from the context menu. Do not be alarmed if TrustPort DataShredder displays an Open dialog window to enter the filename of the record to be stored. This behavior depends on the TrustPort DataShredder settings established in the TrustPort Center window.