Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

How can I shred multiple files at once using TrustPort DataShredder?

Select the files you want to shred. Right-click and select TrustPort DataShredder from the context menu. Do not be alarmed if TrustPort DataShredder displays an Open dialog window to enter the filename of the record to be stored. This behavior depends on the TrustPort DataShredder settings established in the TrustPort Center window.