Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services

Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
How do I install TrustPort Antivirus or TrustPort Internet Security or TrustPort Total Protection?
Run the installation program, downloaded from the internet or provided on a compact disk. The program is designed so that even less experienced users can complete installation without problems. Follow the instructions of the installation wizard. Once the installation has finished you will be prompted to either register the product or to run in trial mode. If you choose to register the product, a registration wizard will be automatically started, guiding you through the registration process. If you choose to close the wizard, the software will be run as a trial version, for the period of thirty days.