Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

How do I register TrustPort Products?

The product can be registered with the help of a serial number which you receive in your email.

  • After installation of your product has completed, a registration wizard will automatically start and will guide you through entire registration process.
  • If you have purchased a license for multiple workstations, you must register each workstation separately.
  • For registration of an already installed trial version double-click on TrustPort Center in the system tray, select License Keys item to the left, and click on Register button to the right.
  • Follow the instructions of the registration wizard.