Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

How to create TrustPort Antivirus on a USB drive?

If you already have TrustPort Antivirus installed on your computer, you can easily create a portable version of TrustPort Antivirus on your flash drive. Double-click on TrustPort Center in the system tray, click On-Demand Scanner to the right. Then click on Advanced button and Prepare TrustPort USB button.

Another option is to download, install and purchase TrustPort USB Antivirus product.