TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services
Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: email@example.com
Technical support: firstname.lastname@example.org
Tel.: +420 541 244 471
Fax: +420 541 235 038
TrustPort a. s.
612 00 Brno, Czech Republic
I suspect a virus in some files on the computer. However, TrustPort Antivirus does not report an infection.
Update the antivirus, then scan the suspicious files again. In case no infection is reported by the antivirus, please zip these files and send to email@example.com for analysis. Describe within the email, why you are sending the files.