Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

What are TrustPort Data Shredder minimum system requirements?

TrustPort DataShredder, being a part of TrustPort Total Protection, requires the following minimum hardware and software configuration:

  • Intel Pentium
  • Microsoft Windows 98, 2000, XP, Vista, 7
  • 16 MB RAM (recommended 32 MB)
  • 5 MB free space on the hard drive