Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

What is the trial period for TrustPort products? Do I have to reinstall, if I want to license the software?

Trial versions of all products are available in the Download section of TrustPort. The product may be legally used for trial purposes for the period of thirty days. For registering TrustPort product, it is not necessary to reinstall it. Simply register the installed trial version. Double-click on TrustPort Center in the system tray, select License Keys item to the left, and click on Register button to the right. Then follow the instructions of the registration wizard.