Support
Support levels
TrustPort Basic, free, for all customers
- Updates via the internet
- E-mail hot-line, Mon-Fri 8.00-16.00 CET
- Helpdesk system
TrustPort VIP, prepaid, for business customers
- Basic support included
- Optional additional services
Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.
Sales support: sales@trustport.com
Technical support: support@trustport.com
Other queries:
info@trustport.com
Tel.: +420 541 244 471
Fax: +420 541 235 038
Postal address:
TrustPort a. s.
Spielberk Office Centre
Holandská 878/2
639 00 Brno
Czech Republic
Which hardware devices are supported by TrustPort eSign?
Chip-card readers:
- DataKey 10SR
- TOWITOKO CHIPDRIVE micro 110 v4.30
- ActivCard ACTR-01
- PCS-M2 SCM microsystems (PCMCIA)
- Chrysalis ITS Luna CA3
USB chip card readers:
- Eutron PocketReader
Chip cards:
- ActivCard
- DataKey 330
USB Tokens:
- iKey 2000/2032/3000/4000
- Eutron CryptoIdentity v.4, v.5
- Spyrus USB Token
- Aladdin eToken Pro
Virtually all devices working via a PC/SC interface are supported.