Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic


Total Protection

Security Elements


Installation and registration

This tutorial will lead you through the process of installation and registration.

New features and improvements

This tutorial summarizes new features and improvements of the latest software version.

Basic configuration

This tutorial will show you how to set up the antivirus scanning, the internet protection, and their main components.

Installation and basic overview

This tutorial guides you through the installation of TrustPort Management. It also provides a quick look at the interface.

Using security policies

This tutorial will help you to define and apply security policies and tasks using TrustPort Management.

Remote installation of client software

This tutorial shows in detail the remote deployment of client software using TrustPort Management.

Basic overview