Support

Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services
Support

 

Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.


Sales support:
sales@trustport.com

Technical support: support@trustport.com

Other queries:
info@trustport.com

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

Tutorials

TrustPort
Total Protection

TrustPort
Security Elements

TrustPort
Tools

Installation and registration

This tutorial will lead you through the process of installation and registration.


New features and improvements

This tutorial summarizes new features and improvements of the latest software version.

Basic configuration

This tutorial will show you how to set up the antivirus scanning, the internet protection, and their main components.

Installation and basic overview

This tutorial guides you through the installation of TrustPort Management. It also provides a quick look at the interface.

Using security policies

This tutorial will help you to define and apply security policies and tasks using TrustPort Management.

Remote installation of client software

This tutorial shows in detail the remote deployment of client software using TrustPort Management.

Basic overview