Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic


Client Probe System enables solving problems with initial deployment of TrustPort Management client agents to workstations in a network.
zip, 139K, 12/01/10

Gather Utility collects information necessary for solving technical problems with TrustPort products.
zip, 204.3K, 12/01/10

TrustPort Remove cleans any relics of previous installations of TrustPort products on your computer.
zip, 300.3K, 11/21/11