Support levels

TrustPort Basic, free, for all customers

  • Updates via the internet
  • E-mail hot-line, Mon-Fri 8.00-16.00 CET
  • Helpdesk system

TrustPort VIP, prepaid, for business customers

  • Basic support included
  • Optional additional services


Before you decide to contact support, we recommend that you try to find the information needed in the Technical FAQ and Sales FAQ.

Sales support:

Technical support:

Other queries:

Tel.: +420 541 244 471
Fax: +420 541 235 038

Postal address:

TrustPort a. s.
Purkyňova 2845/101
612 00 Brno, Czech Republic

What modules are contained in TrustPort Total Protection?

TrustPort Total Protection is a complex solution for antivirus, antispam, antiphishing and antispyware protection and complete data security. TrustPort Total Protection is intended for use on both desktops and laptops.

Product contains:

  • antivirus program,
  • antispam,
  • antispyware,
  • antiphising,
  • antivirus for USB drives,
  • parental lock,
  • personal firewall,
  • program for data shredding
  • application for the use of electronic signature,
  • tools for online encryption.